Pre-Orders

Pre-Orders

When you place a pre-order with Kaoui, you are securing a product before it is officially in stock. Estimated arrival dates are provided based on supplier timelines and are subject to change due to unforeseen delays.

• Pre-orders are final and non-refundable. Once placed, they cannot be canceled or refunded.

• Payment for pre-orders is taken at the time of purchase to reserve your item.

• If there are any delays beyond the estimated arrival date, we will notify you via email with updates.

• Pre-orders are shipped as soon as they arrive at our facility. If your order includes both in-stock and pre-order items, we will ship everything together unless otherwise requested.

By placing a pre-order, you acknowledge and agree to these terms. We appreciate your patience and support in securing your favorite skincare products in advance!